[Ryan_Dead]

Hi all, I got a new laptop for my birthday which was in January and ever since I have had it there has been a continuous problem with it. I have tried looking for a solution but there has been no luck.

 

I'll try to explain the problem...

 

• The laptop is a Toshiba Laptop and it has Windows 8.
• I have both Google Chrome and Internet Explorer and I tend to use Internet Explorer more.
•  I was using Internet Explorer and everything was fine until I went on Youtube. Whenever I went on Youtube and tried to play a video the page would freeze, the mouse would stutter, the video would play audio but that's all etc. It just was going bad. The same happened when I was on a site which had an instagram video of the new X-men movie. So I thought it was to do with flash maybe.
• Because I was having problems with Internet Explorer I decided to use Chrome but that would take ages to load. Usually it pops straight up. When it eventually did load I would go on some sites but every so often I would get "Not Responding, Kill this page?"
• So basically Internet Explorer was being a pain, I couldn't watch any videos. And Chrome takes ages to load and when it does I have to keep killing a load of websites.
• I searched for answers and I learned that deleting history including cache would help. I did this and Internet Explorer & Chrome was fine for awhile. However, I had to keep doing this every 3-4 days otherwise the same problems would start again. Now I have to keep clearing my cache everyday! I don't know why. I am hardly on my laptop.

Does anybody know what is the problem with my laptop? Why do I have to keep clearing cache for everything to work? It is not our home internet because my sister's internet and chrome works fine, it must be my laptop.

 

This is driving me crazy. Any help at all would be greatly appreciated. 

[deahmed]

Download a program named CCleaner. It will clean you're computer. I've used myself and my computer is running better than before.

 

(ccleaner is free)

[Steph]

What other websites are you going to that you're not mentioning? Sounds like malware, and/or something is running (that you can't see) from whatever website you've visited. 

 

I'd run a malware scan (malwarebytes is good.) Start with that and go from there.

[JesusMonroe]

Unfortunately, computers are inanimate objects so they can't be killed

 

You probably need to do a virus scan, as others have suggested. If your computer is just running slower than it usually does, that happens with all computers over time. Fortunately, there's a solution to fix that. This can apply to everyone, and not just Ryan_Dead

 

http://www.reddit.co...e_of_my/cf2fcyp

[Ryan_Dead]

Thanks for all the replies! Getting direct responses is much better than reading a random article off the internet.

I don't really go on any unusual sites. Just tend to stick to fb, youtube, ign, sites for college work etc.

I do have an anti virus thingy. A year subscription to mcfee. I thought that would aleart me of any viruses?

Anyhow, thanks again all. I'm going to try everything you all said and hopefully fix this extremely annoying problem

[Steph]

If you have it set up to do scans automatically, then you would get an alert. If not, you need to run the scans yourself. Also, even though your laptop is fairly new, have you run updates for it? If you use Windows, I know there were just updates for that recently. I have my laptop set up to run updates automatically upon shutdown so I don't have to worry about it.

 

Mcfee isn't the best virus scan program, but it's better than nothing. I'd run a full scan of your computer, and also do the malware scan I suggested. That is a free program you need to download, but it's a safe and reliable program. 

[Ryan_Dead]

I've done scans with both McFee and malwarebytes and they did not detect any viruses, yet my problem still remains the same. Arghhhhh! 

[Steph]

And you ran updates for Windows? 

[Ryan_Dead]

And you ran updates for Windows? 

How exactly do you do check if there are any updates needed? I'm not quite sure where to check

[Ansceniiiic]

One thing you could try is checking for plugin updates on Chrome to see if that works.  Another thing you could try that might help would be to type in chrome://plugins/ in the address bar and look for where it says Adobe Flash player (2 files). When you have found that, click on the +details hyperlink on the right hand side which should bring down two Shockwave Flash files. After that, disable the first file at the top and then restart Chrome. I had a similar problem before where Youtube videos crashed my browser constantly, and that method seemed to fix it. If the problem still persists, then uninstall Chrome and then do a reinstall. My advice is steer clear of Internet Explorer as it is one of the slowest internet browsers around, so maybe download Firefox as a backup. 

[Ryan_Dead]

Thanks Ansceniiiic, I'm currently trying to reinstall google chrome using internet explorer (So I'm on my phone to use this site). It's taking a while but I'll wait it out.

I have a feeling internet explorer isn't going to let me download it though. It won't let me do anything. I cannot use youtube or even do little things like comment on Roamers & Lurkers at all.

It's currently been on "Downloading Google Chrome..." for about 15 minutes

[Ansceniiiic]

Thanks Ansceniiiic, I'm currently trying to reinstall google chrome using internet explorer (So I'm on my phone to use this site). It's taking a while but I'll wait it out.

I have a feeling internet explorer isn't going to let me download it though. It won't let me do anything. I cannot use youtube or even do little things like comment on Roamers & Lurkers at all.

It's currently been on "Downloading Google Chrome..." for about 15 minutes

You could try a system restore from a previous date to when the computer was running fine, then go through the Chrome settings and fix it that way. Here's a guide to restoring your computer if you don't know how.http://www.eightforu...indows-8-a.html

[zack]

 

I'd run a malware scan (malwarebytes is good.) Start with that and go from there.

 

I've had gorillaprice (malware) on my computer for several weeks.  McAfee scan didn't get rid of it, and even bought a program online trying to get rid of it, no luck. Downloaded and ran malwarebytes, the free version.  It worked!  Thanks!

 

I think I got it when searching for Walking Dead spoilers.  So, another reason I won't search for spoilers!  

[Steph]

I've had gorillaprice (malware) on my computer for several weeks.  McAfee scan didn't get rid of it, and even bought a program online trying to get rid of it, no luck. Downloaded and ran malwarebytes, the free version.  It worked!  Thanks!

 

I think I got it when searching for Walking Dead spoilers.  So, another reason I won't search for spoilers!  

 

Glad that site helped! I had downloaded a program a while ago that worked fine with no issues, then it had an update. Suddenly, my computer was all messed up and thank god for malwarebytes! My husband worked in IT so I'm lucky to have him around when bad things happen to good computers.  

 

Ryan, to look for updates go to Start -->type in "updates"-->click on "check updates" and follow the instructions. Some updates take a while to run, so be patient. Also, when they're done, do a restart on your computer. 

 

The Microsoft Security Essentials is a good free program for scanning for viruses too.

[laughingdead]

Backup up stuff and reinstall. After you get it working protect it from the start. Logon as a normal user and you will be better off.

[Clidna]

Do we have a thread like this for Macs? I want to punch my Mac in the mouth most of the time...

[JesusMonroe]

Check the link I provided. It's PC advice but the bottom of the post gives the same advice for Macs

[Clidna]

Bah - I checked and it's showing my computer is only running two programs on startup. BOLLOCKS.

[Frank_Discussion]

The problem is not your laptop and is not your browser. The problem is that Flash is a pile of shit. Eventually flash will be replaced by html5, for now you can use the html5 version of youtube with chrome or firefox: https://www.youtube.com/html5

I dont know if IE supports html5 yet.

[D_Piece]

The problem is not your laptop and is not your browser. The problem is that Flash is a pile of shit. Eventually flash will be replaced by html5, for now you can use the html5 version of youtube with chrome or firefox: https://www.youtube.com/html5

I dont know if IE supports html5 yet.

 

Under no circumstances is it ever okay to use IE....ever.

[theblackboxlies]

I recently made the switch to google chrome. Way better than Safari (I'm a Mac guy)

[D_Piece]

Yeah, you and your iphone conformity.

[GirlsDeadMonster]

I feel your pain, my HP laptop crashed this morning. I had to restore it back to a save point. That seemed to work. Sorry I don't have much for you but I'd like people's opinion on Mac vs. PC, do Mac laptops have any problems with crashing? Thinking of making a switch.

[DeadCave]

Laptop suggestion. 

[D_Piece]

 people's opinion on Mac vs. PC, do Mac laptops have any problems with crashing? Thinking of making a switch.

 

Oh god.... don't ask that!!!!

 

 

Here is my very short opinion. Macs are severely over priced for their specs. There are so many different pc brands, quality varies wildly. If you need a laptop, go for something on the relatively cheap side and back up your important info on an external hdd/ssd. Laptops have shitty lifespans.